reef-sage

Introduction

reef-sage is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, and any details you provide when submitting enquiry forms
Technical Information: IP address, browser type, operating system, and pages visited on our website
Service Information: Details about your property and surveillance requirements that you share with us

How We Use Your Information

We use collected information for the following purposes:

To respond to your enquiries and provide quotes
To deliver the services you have requested
To improve our website and user experience
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

Consent: When you submit forms or contact us
Contractual Necessity: To fulfil services you have requested
Legitimate Interests: To improve our services and website functionality

Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data with:

Service providers who assist with website hosting and maintenance
Professional advisors such as accountants or legal counsel
Authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for 24 months unless you request earlier deletion.

Your Rights

Under applicable data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to processing of your data
Request restriction of processing
Data portability

To exercise any of these rights, please contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

reef-sage
47 Commerce Street
London, EC2A 3PQ
United Kingdom
[email protected]